To Reflect: An Obsession With What

Something I commonly see across clients is an obsession with the ‘What’ of your change efforts. By this I mean, an obsession with what I call the ‘Delivery 6’’.

1. What exactly are we doing?
2. How will we do it?
3. How much will it cost?
4. Who will we need?
5. What could go wrong?
6. When will we do it?

Each is an important question.

But each of the Delivery 6 is meaningless unless the change is actually useful.
As a Change Leader, ensuring that usefulness is your job.